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Training & Support
We provide a full range of clinical support, advice & training.
Prescribers have welcomed this support and advice at the end of a phone, or for a virtual assessment.
Find out more about our training & support services below
Education and Support
Providing education and support is paramount to Ultimate Healthcare’s philosophy and we believe that education and training is the key to promoting quality of care, an improved user experience, whilst aiding in reducing the risk or incidence of pressure ulcers & meeting the patients & carers needs to prescribe & use the equipment safely & effectively to achieve the best clinical outcomes for the individual.
Clinical & Product Specialists
Our clinical and product specialists support our customer’s individual training and education requirements nationwide through study days and practical training and offering clinical guidance on the range of products available.
Flexible Approach
Our flexible approach means we can also design bespoke Product/Clinical training to fit around your specific needs. We would be happy to discuss any requirements you may have and can also provide training facilities if required, at any of our service centres or Head Office where we have dedicated training and meeting rooms available.
Training & Education
We support our training, education & products with a comprehensive portfolio of education materials that will ensure each of our customers are fully supported in the correct use of our equipment.
We offer:
- Professional training programmes to enhance knowledge and understanding
- Product selection and user training
- Clinical guidance training
- Ad-hoc or complete training packages/programmes
- Comprehensive training support materials
Technical Support
Onsite, virtual or over the phone, our technical support team are here to assist with technical queries and service /maintenance training requirements.
Clinical Support
Clinical advice for healthcare professionals providing equipment solutions for their individual patient’s requirements.
Product Workshops
Interactively discussing contract/customer needs, requirements and demonstrating solutions.
Customer Relationship Support
Dedicated internal and external team in place to understand and assist our customer’s needs and requirements.
